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Privacy Policy


Privacy Policy
Last Updated: 29th April 2025

1. Introduction

Welcome to Teaching Talking Ltd (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we collect, use, and look after your personal data when you visit our websites www.teachingtalking.com and members.teachingtalking.com (the “Site”).

Contact Details:

If your information changes, please contact us promptly at support@teachingtalking.com.

2. What Data We Collect and How We Use It

Personal Data We May Collect:

  • Communication Data (e.g., correspondence)
  • Customer Data (e.g., purchases, billing details)
  • User Data (e.g., account activities, posts)
  • Technical Data (e.g., IP address, browser type)
  • Marketing Data (e.g., preferences for promotions)

Lawful Grounds for Processing:

  • Performance of a Contract
  • Legitimate Interests (e.g., business growth, customer service)
  • Legal Compliance
  • Consent (for marketing, non-essential cookies)

We do not collect Sensitive Data (e.g., health information, political opinions).

3. How We Collect Your Data

We collect data:

  • Directly from you (e.g., forms, emails)
  • Automatically via cookies and analytics
  • From third parties (e.g., payment providers, marketing platforms)

4. Marketing Communications

You will only receive marketing communications if you have:

  • Requested information from us;
  • Purchased services or products;
  • Consented to marketing communications.

You can opt-out anytime by clicking “unsubscribe” in our emails or contacting us at support@teachingtalking.com.

We do not share your personal data with third parties for their own marketing without your explicit consent.

5. Disclosures of Your Personal Data

We may share your data with:

  • Service providers (e.g., IT, payment processors, hosting platforms)
  • Professional advisors (e.g., legal, financial)
  • Regulatory authorities (where required by law)
  • Successors in the event of a business sale or restructure

All third parties must respect your data and only process it as instructed.

6. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that:

  • Transfers are to countries deemed to provide an adequate level of protection; or
  • We use Standard Contractual Clauses (SCCs) approved by the European Commission.

We no longer rely on the EU-US Privacy Shield.

7. Data Security

We have appropriate security measures in place to prevent accidental loss, unauthorized access, or disclosure. Access is limited to those employees and partners who have a business need to know.

In the event of a suspected data breach, we will notify you and any applicable regulator where legally required.

8. Data Retention

We retain personal data only as long as necessary to fulfil purposes, including satisfying legal, tax, and accounting requirements.

Generally, customer data is retained for 6 years after the customer relationship ends.

In some cases, we anonymize data for research or statistical purposes.

9. Your Legal Rights

You have rights under data protection laws to:

  • Request access to your data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request transfer of your data (data portability)
  • Withdraw consent at any time (where processing is based on consent)

If you wish to exercise any of these rights, contact us at support@teachingtalking.com.

If you are unhappy, you have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie. We would appreciate the opportunity to resolve your concerns directly first.

10. Third-Party Links

Our Site may include links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. Please read their privacy policies.

11. Cookies

Our Site uses cookies and similar technologies. Non-essential cookies (such as marketing or analytics cookies) are only set with your explicit consent via our cookie management tool.

You can change your cookie preferences at any time using the cookie settings link available on our website.

Types of Cookies We May Use:

  • Strictly necessary cookies
  • Analytical/performance cookies
  • Functionality cookies
  • Targeting/advertising cookies

For more information, please see our [Cookie Policy].

12. Children’s Privacy

Our Site and services are not directed to children under the age of 16 within the EEA. We do not knowingly collect personal data from minors without verifiable parental consent.

If we discover that a child under 16 has provided us with personal data without parental consent, we will delete such data.

Parents or guardians can request deletion by contacting us at support@teachingtalking.com.

If you have any questions about this Privacy Policy or our data practices, please contact us at support@teachingtalking.com.